FREQUENTLY ASKED QUESTIONS
Every item on our website can be purchased online. There is an option to click and collect OR delivery to all major cities in Australia. Choose the correct rate at the final step
Please note all our items are previously owned and like all of us they will have some imperfections. We try to reflect these as best we can in our images. Please feel free to contact us should you have any questions,require more images or wish to have a video call for viewing
We are able to conduct indepth LIVE VIDEO INSPECTIONS for you if you are a interstate / distant buyer or is unable to view in person (Video inspection will be done via video call, we are unable to send a video clip)
We can deliver to anywhere in Australia and have set rates to the major cities. If you live outside of these cities please contact us directly for a shipping quote.
This is one man and a van arrangement, so depending on item, the removalist may need assistance at your end Please contact for extra assistance delivery
We partner with independent courier services for interstate deliveries—feel free to request a quote. Since these couriers operate separately from us, any delivery concerns should be addressed directly with them. Delivery fees are paid directly to the courier. If you prefer to arrange your own courier, please ensure clear communication between yourself and your provider, as our availability is limited. The Vintage Eye is not responsible for any loss, damage, or negligence that may occur when using these services
We DO NOT accept refunds for any items once they have left our premises
All sales are final